vf77 Terms and Conditions

1 Introduction and Definitions

The following terms used in these terms and conditions are defined as follows:

• "Platform" — The vf77.cam website and all services operated under it.
• "User" or "Member" — Any person who has registered on the platform and/or is using the services.
• "Account" — The user's personal registered profile on the platform.
• "Balance" — The total funds held in the user's account.
• "Bonus" — Any promotional reward, free bet, or additional credit granted by the platform.
• "Wager" or "Bet" — The amount of money placed to participate in a game or event.
• "KYC" (Know Your Customer) — The identity verification process.
• "AML" (Anti-Money Laundering) — The policy against money laundering.

vf77 is an online entertainment platform that provides various gaming and betting facilities for players in Bangladesh. These terms and conditions apply at all times and take precedence over the rules of any specific game or promotion, although separate special conditions may apply in specific cases.

2 Account Registration

An active account is required to enjoy all the features of the platform. The following conditions apply to registration:

2.1 Registration Requirements

• Each individual may create only one account. Creating multiple accounts is strictly prohibited.
• All information provided at the time of registration must be completely truthful, accurate, and up to date.
• If any account information changes, the platform must be notified immediately.
• It is the user's responsibility to keep their account password confidential. Account information must not be shared with third parties.

2.2 Identity Verification (KYC)

vf77 reserves the right to verify a user's identity at any time. Before processing a withdrawal request, or if any suspicious activity is observed, the following documents may be requested:

• A scanned copy of the National Identity Card (NID) or passport.
• Proof of residential address (utility bill, bank statement, etc.).
• Proof of ownership of the payment method used.

3 Age Limit and Eligibility

The following eligibility requirements must be met to use the vf77 platform:

• The user must be at least 21 (twenty-one) years of age.
• The user must be a resident of a country or region where online gaming is not legally prohibited.
• The user must use their own account and may not place bets on behalf of another person.
• The user must ensure that no minor is able to use the platform.

4 Deposits and Withdrawals

The following rules apply to financial transactions on vf77:

4.1 Deposits

• Minimum deposit amount: ৳500 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, and bank transfer.
• Deposits are generally credited to the account instantly. If there is a delay, please contact the support team.
• Deposited funds must always come from the user's own payment method.

4.2 Withdrawals

• Minimum withdrawal amount: ৳500.
• Withdrawal requests are generally processed within 15 minutes to 2 hours.
• Withdrawals can only be made to a payment method registered in the user's own name.
• The withdrawal process may be delayed until KYC verification is complete.
• vf77 reserves the right to decline any withdrawal request or require additional verification.

4.3 Currency and Fees

All transactions are conducted in Bangladeshi Taka (BDT / ৳). vf77 generally does not charge any deposit or withdrawal fees, however the payment method's own terms may apply.

5 Bonuses and Promotions

vf77 offers various types of bonuses and promotional offers. The following rules apply to the use of these bonuses:

5.1 Welcome Bonus

• New members will receive a 150% bonus on their first deposit, up to a maximum of ৳20,000.
• The wagering requirement for this bonus is 25 times (bonus amount × 25).
• The welcome bonus applies only once per user.
• Winnings from the bonus cannot be withdrawn until the wagering requirement is met.

5.2 General Bonus Terms

• Each bonus has its own expiry date. If not used within the specified time, the bonus will be cancelled.
• Using multiple bonuses at the same time is generally not possible, unless permitted under special conditions.
• Attempting to abuse or manipulate bonuses may result in account cancellation.
• vf77 reserves the right to change, suspend, or cancel any bonus offer.

5.3 VIP Program

The vf77 VIP program has four tiers — Bronze, Silver, Gold, and Platinum. The following weekly cashback benefits are provided at each tier:

• Bronze — up to 0.2% weekly cashback.
• Silver — up to 0.5% weekly cashback.
• Gold — up to 0.8% weekly cashback.
• Platinum — up to 1.0% weekly cashback.

Advancement to a VIP tier depends on the user's activity and relationship with the platform.

6 Betting and Gaming Rules

The following rules apply to participation in various games and betting activities on vf77:

6.1 Betting Limits

• A minimum and maximum bet limit is set for each game or event.
• vf77 reserves the right to change betting limits at any time.

6.2 Technical Issues

If a technical disruption occurs during a game or transaction, vf77 will attempt to restore the last correct state. However, vf77 reserves the right to void the outcome of a bet caused by a server failure.

6.3 Game Fairness

All games operated on vf77 are run using software from accredited providers. Game results are controlled by a Random Number Generator (RNG), which ensures fair and unbiased outcomes.

7 Prohibited Activities

The following activities are strictly prohibited on vf77 and any violation may result in account closure and forfeiture of funds:

• Engaging in money laundering or any illegal financial activity.
• Creating an account by providing false or fraudulent information.
• Attempting to claim bonus or promotional benefits by creating multiple accounts.
• Participating in games with the help of bots, automated software, or any form of technical manipulation.
• Attempting to hack or gain unauthorized access to another user's account.
• Intentionally exploiting any error or vulnerability in the platform's systems.
• Placing bets with a third party's funds or managing bets on behalf of a third party.
• Harassing or threatening other users through the platform.

8 Account Suspension and Closure

8.1 Account Closure by vf77

vf77 may temporarily suspend or permanently close an account in the following circumstances:

• In case of a breach of any clause of these terms and conditions.
• In case of failure to complete KYC verification or provision of false information.
• If suspicious or irregular transaction activity is observed.
• In case of prolonged inactivity (in accordance with the inactivity policy).

8.2 Account Closure by the User

Any user may request to close their account at any time by contacting the support team. All wagering must be completed and available balance must be withdrawn before the account is closed.

8.3 Self-Exclusion

As part of responsible gaming, users can self-exclude for a specific period of time. To learn more about this, please visit the Responsible Gaming page.

9 Limitation of Liability

To the maximum extent permitted by law, vf77 accepts no liability for the following:

• If any bet or game outcome is affected by internet connection disruption or a fault in the user's device.
• In the case of transaction delays or failures caused by errors from third-party payment providers (bKash, Nagad, Rocket, bank).
• If the user's account information falls into the hands of a third party due to the user's own negligence.
• If the service is disrupted due to unexpected technical failures or cyberattacks.
• In the case of losing a bet or not receiving expected winnings.

vf77 always strives to ensure a safe and reliable platform. However, in the event of any technical issue, users are advised to contact 24/7 live chat support immediately.

10 Privacy & Data Protection

Protecting users' personal information is one of vf77's top priorities. vf77 uses SSL encryption technology to keep all data secure. To learn more about data collection, use, and protection, please read our Privacy Policy.

10.1 Purpose of Data Use

• Account management and identity verification.
• Processing financial transactions and fraud prevention.
• Providing customer support.
• Complying with applicable laws and regulations.
• Improving platform services.

11 Responsible Gaming

vf77 always encourages responsible gaming. We believe that gaming should be an entirely recreational activity. Users are advised to follow these guidelines:

• Only place bets with an amount whose loss would have no negative impact on your financial situation.
• Never consider gaming as a source of income or a solution to financial problems.
• Set limits on your time and money, and stick to them.
• Prioritising gaming over spending time with family and friends is a sign of a problem.

For more information and support, please visit our Responsible Gaming page.

12 Changes to Terms

vf77 reserves the right to change, amend, or update these terms and conditions at any time. If there are significant changes to the terms:

• A notice will be displayed on the platform.
• A notification may be sent to the registered email address.
• The "Last Updated" date at the top of the page will be changed.

Continued use of the platform after the updated terms are published will be considered acceptance of the new terms. Therefore, users are advised to review this page regularly.

13 Contact

If you have any questions, complaints, or need clarification regarding these terms, please contact us:

• Email: [email protected]
• 24/7 Live Chat Support (Bangladesh Standard Time, BST, UTC+6)

Our support team provides service entirely in Bengali. We are always ready to resolve any issue you may have.